Terms of Service

Last updated: 2026-05-30 · Effective on launch

Welcome. These Terms govern your use of Nestli — the website at nestli.io, the cloud service, the mobile app, and the OpenWrt agent software (collectively, the “Service”). By creating an account, joining the waitlist, or installing the agent, you agree to these Terms.

1. Who can use Nestli

• You must be at least 18 years old to create a Nestli account.
• One account per household. The Service is licensed for residential use on a single home network. No reselling, no commercial redistribution.
• You’re responsible for keeping your account credentials and device auth tokens secure.

2. What you’re allowed to do with Nestli

You may install and operate the Nestli agent on a router or appliance you own, on a home network you own or have full authority over, to filter and monitor internet access for the minor children in your household. You may not use Nestli to monitor adults without their knowledge or to monitor minors who are not in your custody.

3. Legal basis for filtering and monitoring

Under US federal law (Electronic Communications Privacy Act), parents generally have the authority to filter, monitor, and log internet traffic on the home network they own as it relates to minors in their household. State laws and circumstances vary. If you are uncertain whether your situation falls within this authority — for example, a blended family, foster placement, custody dispute, or non-residential use — consult counsel before deploying Nestli.

4. The Service

4.1 Hardware

The Nestli agent is software. You supply the router (OpenWrt-compatible, or one of our recommended boxes). We are not responsible for hardware faults.

4.2 Service availability

We aim for high availability but make no uptime guarantee. The Service may be temporarily unavailable for maintenance, updates, or events outside our control. Critical filtering on the router will continue locally even if the cloud is briefly unreachable, by design.

4.3 Updates

We may update the agent, mobile app, and cloud service from time to time. Updates may add, change, or remove features.

5. Subscriptions and billing

• Plans: Basic ($7.99/mo), Plus ($14.99/mo), Pro ($24.99/mo). Pricing may change with 30 days’ notice; you’ll be grandfathered to the next billing cycle.
• Payment is handled by Stripe. You authorize us to charge your selected payment method on a recurring basis until you cancel.
• You can cancel any time in the dashboard. Cancellation takes effect at the end of the current billing period; no partial refunds.
• If a charge fails and isn’t corrected within 14 days, we may suspend the cloud service. Local filtering on your router continues to run.

6. Your content and data

You retain ownership of the data you put into Nestli (device labels, profile rules, etc.). You grant us a limited license to use this data solely to operate the Service for you. See our Privacy Policy.

7. Acceptable use

Don’t:

• Reverse-engineer the cloud service or attempt to break our security controls.
• Use the Service to break the law (including filtering or monitoring outside your legal authority).
• Resell access, white-label the Service, or use it as backend infrastructure for another product without a written agreement.
• Run automated scrapers against our API beyond what’s needed for normal agent and mobile-app operation.

8. Termination

You can delete your account at any time. We can suspend or terminate accounts that violate these Terms, abuse the service, or carry unpaid balances. We’ll give you reasonable notice when we can.

9. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Nestli is a strong, multi-layer filter — but no filter is perfect. New VPN providers, novel obfuscation, or local misconfiguration can let traffic through. We work hard to keep the blocklists and detection current. We do not warrant that the Service will block every bypass attempt, prevent every harm, or guarantee any particular outcome regarding your child’s online activity.

10. Limitation of liability

To the maximum extent permitted by law, Nestli will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenues, data, or goodwill, arising out of or in connection with the Service. Our total cumulative liability to you for any claim arising from or relating to the Service will not exceed the greater of (a) the amount you paid Nestli in the 12 months before the claim arose, or (b) $100.

11. Indemnification

You agree to defend and indemnify Nestli from claims arising out of your misuse of the Service, your violation of these Terms, or your violation of any law or third-party right.

12. Changes to these Terms

We may update these Terms. We will email you for material changes and post the update here with a new "Last updated" date. Continued use after the effective date constitutes acceptance.

13. Governing law and disputes

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws principles. Before filing any formal claim, you agree to first contact us at legal@nestli.io and try in good faith to resolve the dispute informally for 30 days. If we can’t resolve it, disputes are subject to the exclusive jurisdiction of the state and federal courts located in Hillsborough County, Florida, except as otherwise required by law.

14. Contact

Email: hello@nestli.io · Legal: legal@nestli.io.